Program Matrix
PAC utilizes a large matrix wall poster that displays all the detailed requirements of a specific seat or divan program. Once complete and approved by the customer, this matrix wall poster is distributed to all functional areas of the company where it is displayed. It is also sent to the customer's Program Manager.
Action Item List
Day-to-day activities between PAC and customer are managed by use of an Action Item List. This list is reviewed at least weekly by PAC and customer together to ensure attention to detail, responsibility, and commitment to schedule. Open items are added as needed, and items are closed by mutual agreement.